IBM 9516-BXX - Manual (Page 49)

36
Further Help
If you are unable to correct the problem yourself, you may seek further help
as follows:
Call the IBM HELPCENTER.
In the US call 1-800-772-2227
In Canada call 1-800-565-3344
In other countries contact your dealer, retailer, or other IBM authorized
Servicer.
Before calling, please have available as much of the following information as
possible:
1. Model and serial number from the label on the front of your monitor.
2. Purchase receipt.
3. Description of problem.
4. Computer type and model.
5. System configuration (hardware fitted, etc.).
6. System BIOS version number.
7. Operating System and version number.
8. Display driver version number.
If possible, stay by your
computer. Your Technical
Support Representative may wish
to go through the problem with
you during the call.
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