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Signature command system, Hbdv7 series direct vent gas fireplace, Troubleshooting – Monessen Hearth HBDV400N/PSC7 User Manual

Page 50

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HBDV7 Series Direct Vent Gas Fireplace

50

54D8000

tRouBleSHootING

OPERATION

Install batteries and/or

plug in the AC board

Flip the master switch

(rocker switch) to the

ON position

Press the ON button on

the Command Center

FAULT

No beep in about

8 seconds

No beep

or

no sound from the

valve indicating pilot

solenoid open

No sparking on

the pilot

Sparking doesn’t

continue

Pilot doesn’t light

Main burner doesn’t

light

DIAGNOSIS

Make sure

Command

Center and

the control

board are

connected by

a 2 feet or 15

feet cable

Check NG/LP

conversion cap

and control

board

connections

Check pilot

connections

The Control Board is having interference from the

surrounding metal (Ground)

Check gas supply

Go through

Battery polarity wrong?

LED on the Command

Center does not show

solid green?

The 5-pin connector on

the AC board broken or

bent?

AC plug is plugged to

AC mains?

Battery voltage low?

Using

battery?

Check valve

connections

Check power

supply (go

through )

A

E

Check

grounding

Go through

B

Go through C

The sensor on the pilot

is not in the flame

(pilot flame too small)?

ACTION

Re-install batteries

Change batteries

Plug the AC plug to

AC mains

Repair or replace the

AC Board

Replace the AC Board

Replace the Control

Board or

Command Center

Sparking is happening

elsewhere (under the

pilot), re-install/replace

the pilot

Re-install the Control

Board, move it around

or change the

Control Board

Sparking is not in the

path of gas flow, adjust

sparker position or

replace the pilot

Adjust sensor position

or replace the pilot

After the beep

A

B

C

D

E

F

FP1911

troubleshoot sc

8/08

SIGNAtuRe CoMMAND SySteM

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