Mio MioMap v3.3 C320 - Manual (Page 88)

7 Troubleshooting guide
Thank you again for purchasing our product. We hope you will enjoy every minute of
using it. However you may face difficulties before you get really accustomed to
MioMap. In such cases, please, refer to this table of frequently encountered
problematic situations.
I cannot find the green arrow that would show my location. Navigation does
not start.
Check the GPS status icon on the map screen (Page 29) or the GPS Data screen
(Page 34). It is likely that the GPS cannot determine your position. Move the GPS
out of cover to get a position fix.
The GPS is connected, sending valid position data, yet I cannot see the green
arrow that would show my position.
You should see a large semi-transparent ‘Follow’ icon (Lock to GPS position and
heading (No. 6)) on the screen. Tap this to re-enable the Lock-to-Position feature
that moves the map back to your actual location.
The green arrow shows my location, but I cannot see the route (Orange or red
line), and no voice instructions are announced.
It is likely that you have no active route. Check the upper left corner of the Split
screen (Page 26) if you can see the indication for the next turn or not. If this field is
blank, you have no route planned, so you need to create one first. It is a common
mistake to find a destination, show it on the map, but forget to tap the ‘Route To’
button in the Cursor menu (Page 31) to create the route. Be sure to follow these
steps, or always plan your routes by using one of the buttons on the Main menu
screen. This will ensure your route is calculated automatically as soon as the
destination has been selected.
I cannot see the Follow button on the screen, yet the map is not rotated during
driving.
Look for a small, red ‘N’ letter on the compass icon (Page 28) or an airplane icon
instead of it. It is likely that you had initiated the North-up map orientation or the
Overview mode unintentionally. Tap this icon to revert to Track-up mode with
automatic map rotation.
Creating a multi-point route I have tapped the ‘Route To’ button once for each
destination but only the last one appears in the list, all previous points have
disappeared.
88