Nextel® customer care, Understanding status messages, Nextel – Motorola i265 User Manual
Page 27: Customer care
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Nextel
®
Customer Care
Nextel
®
Voice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior
to this, all messages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the activation process, it is possible that text
messages may not be properly routed to your
Nextel phone.
911 Calls
Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response center will not be able to call you back on
your Nextel phone if in the meantime your Nextel
phone has been programmed with your permanent
phone number. As with any wireless 911 call, if
your call is disconnected before location and
details have been provided, be sure to call 911
again and advise that you were disconnected.
Go to www.nextel.com/wlnp for more details.
Nextel
®
Customer Care
Nextel Customer Care: 1-800-639-6111 or dial 611
from your
i265 phone.
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your
i265 phone).
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
conditions under which it appeared. You can go to
nextel.com for additional information about status
messages.