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Appendix f: troubleshooting, continued – MITSUBISHI ELECTRIC WD-60C8 User Manual

Page 86

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86

Appendices

Appendix F: Troubleshooting, continued

NetCommand IR Control
Symptom

Remarks

1.

Cannot see the menu from the A/V Receiver.

A/V Receiver Set Up for Audio-Only Switching

The A/V Receiver is not connected to any video input of
the TV. To check the A/V Receiver menu, temporarily plug
into an unused input of the TV, such as Input 3. Exit the
Auto Input Sensing screen and select Input 3 from the Input
Selection menu. Press MENU.
A/V Receiver Set Up for Audio and Video Switching over HDMI

Use the MENU key on the A/V receiver’s remote control.
A/V Receiver with NetCommand for

HDMI.

Press INPUT to open the Input Selection menu. Highlight
the A/V receiver icon and press MENU.

2.

NetCommand unable to learn specific device
keys.

A/V Device does not use IR format for remote control

signal. ITT and RF formats cannot be learned.
Room lighting may affect the signal. Have the remotes very

close (6 inches or less) to the TV during Learning.
If learning a Mitsubishi remote control, make sure slide

switch is not set to TV position.
Some, but not all, device key functions can be learned by

NetCommand. For example, POWER and PLAY may be
learned, but other functions may not.
The signal from the remote control may not be strong

enough. Insert fresh batteries and try Learning again.

3.

The A/V receiver is the selected audio source
but there is no sound.

A/V Receiver Set Up for Audio-Only Switching

Check to see if the A/V Receiver power is turned on.

-

With A/V receiver power turned on, redisplay the

-

Input Selection menu and press ENTER to allow
NetCommand to correctly select the A/V Receiver
input.
Incorrect setup in the Inputs > AV Receiver menu.

-

Check the device connection assigned in the AV
Receiver menu.

A/V Receiver Set Up for Audio and Video Switching over HDMI

Check to see if the A/V Receiver power is turned on.

-

If the device is connected only to the TV (e.g., on ANT1,

-

ANT 2, or a front panel input), verify that the TV’s
AUDIO OUTPUT is connected to the A/V receiver.
The A/V receiver is not switching properly because

-

you have not learned the inputs. See “Setting Up
NetCommand Control of an A/V Receiver,” page 58.

4.

There is no sound from the A/V receiver
for my DVD player or other surround sound
device even though I learned the IR code for
the A/V receiver’s DVD input or other input.
(A/V Receiver Set Up for Audio-Only Switch-
ing)

NetCommand A/V receiver setup for the DVD player or digital
surround sound device or other device is not switching prop-
erly. See chapter 6, “NetCommand IR Control,” and perform
A/V receiver setup for a digital surround sound device as
described under “A/V Receiver Control: Automatic Audio
Switching,” page 59.

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