Motorola 2001 Portable Cell Phone User Manual
Page 49
15
what to do if...
45
your SIM card won’t work
Is it inserted the right side up?
removal” on page 8.
Is it visibly damaged? Return it to your service provider.
Are the SIM contacts dirty? Clean with an antistatic cloth.
the battery won’t charge or the icon is missing
Check the charger. Is it properly connected? Are its contacts
clean and dry? See “battery” on page 7.
Check the battery contacts. Are they clean and dry?
Check the battery temperature. If it is warm, let it cool first.
Is the battery several years old? Replace the battery.
Are you using a Motorola original battery? Your charger may
not recognize your battery. See “battery” on page 7.
the battery drains faster than normal
Are you in an area of weak coverage? This uses more power.
Is it a new battery? See “charging your battery” on page 7.
Is the battery several years old? Replace the battery.
Has the battery been completely discharged? Let it discharge
fully (until the phone turns itself off), then charge overnight.
Turn on battery save (“Battery Saving Mode” on page 37)
and select a slow search frequency (“Frequency of Search”
on page 39).
Are you using your phone in extreme temperatures? Battery
life is reduced at extreme hot or cold temperatures.
you can’t cancel Call Forwarding or Barring
Try again in an area with better network coverage.
the
o
symbol is flashing
Your message memory is full. Delete some text messages.
you can’t make international calls
Does your service provider bar international calls?
Did you dial correctly? See “International Phone Calls” on
page 14.
Check settings for Call Barring, Call Forward, and Fixed Dial.