If you need help, Technical response center – Motorola BT100 User Manual
Page 10
1-4
Introduction
BT100 Installation and Operation Manual
If You Need Help
If you need assistance while working with the BT100, contact the Motorola Technical Response
Center (TRC):
Inside the U.S.: 888-944-HELP (1-888-944-4357)
Outside the U.S.: 215-323-0044
The TRC is on call 24 hours a day, 7 days a week. In addition, Motorola Online offers a
searchable solutions database, technical documentation, and low-priority issue creation and
tracking.
http://businessonline.motorola.com
Data Networks/
Transmission Products
PRESS 3
Products
PRESS 1
Cable Router
VOIP
PRESS 2
Cable Modems
Products
PRESS 3
Transmission
Transport
Products
(MBT/MWT/MEA)
PRESS 5
Multiservice
Management
PRESS 4
Network
Licensing
PRESS 1
Network
Management
Products
PRESS 2
Network
Technical Response Center
Telephone Menu Options
Connected Home Solutions
Video Products
PRESS 1
Issued: 04/2005
Broadcaster,
Satellite IRD or
Encoder Products
PRESS 2
Severity Level
1 - Critical Failure
2 - Serious Failure
3 - Lesser Failure
4 - Technical Assistance
PRESS 3
Set-tops
PRESS 2
Headend
PRESS 1
Controllers
PRESS 2
Analog
PRESS 1
Digital
IRD
PRESS 1
Commercial
Encoder
PRESS 2
Uplink
888-944-HELP / 215-323-0044
Consumer
Products
PRESS 4
Satellite
C Band
PRESS 1
Consumer
Retail
Support
PRESS 2
Broadband