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Gateway 200 User Manual

Page 278

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268

Chapter 16: Troubleshooting

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To make sure that the printer is not set to work offline in Windows XP:

1

Click

Start

, then click

Control Panel

. The Control Panel window opens.

If your Control Panel is in Category View, click

Printers and Other

Hardware

.

2

Click/Double-click the

Printers and Faxes

icon. The Printers and Faxes

window opens.

3

Right-click the name of the printer you want to use. If the menu
shows a check mark next to

Use Printer Offline

, click

Use Printer Offline

to clear the check mark.

To make sure that the printer is not set to work offline in
Windows 2000:

1

Click

Start

,

Settings

, then click

Printers

.

2

Right-click the name of the printer you want to use. If the menu
shows a check mark next to

Use Printer Offline

, click

Use Printer Offline

to clear the check mark.

Wait until files have been printed before sending additional files to the
printer.

If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.

You see a “Printer is out of paper” error message

After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.

Help and

Support

For more information about printer troubleshooting in
Windows XP, click Start, then click Help and Support.

Type the keyword

printer troubleshooter

in the

HelpSpot Search box

, then click

the arrow.