First Virtual Communications 1150E - Manual (Page 78)

Call Center Supervisor Features
78
To transition to Night Service:
To exit Night Service:
1. Press the Night Key and dial 8
(8=T for Transition).
The indicator flashes. Calls in the queue
remain in the queue and new calls
receive Night Service.
1. Press the Night Key and dial 3
(3=D for Day).
The indicator flashes. New calls enter
the queue.
Night
Night