First Virtual Communications 1150E - Manual (Page 140)

Additional phone features
140
Troubleshooting MG 1000B
The MG 1000B can cause error messages to display on-screen. Table 7
lists error messages and describes actions to correct the causes.
3. Press the Send/Enter key (the phone
registers back to the main office).
Table 7: Troubleshooting MG 1000B
Display Message Probable Cause Actions
Local Mode Test Local Mode.
Network problem.
Press the Services
key, and then select
Resume Normal
Mode.
Contact system
administrator if
problem persists.
Local Mode
Invalid ID (1)
Gatekeeper unable to
find end point from
Branch User ID. Notify system
administrator.
Local Mode
Invalid ID (2)
Branch User ID not
found in any
equipped Terminal
Number (TN). Notify system
administrator.