FARGO electronic Pro-LX Laminating Card Printer/Encoder - Manual (Page 46)

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Pro-LX Laminating Card Printer/Encoder User Guide (Rev. 5.0) 46
Card Feeding Errors
Resolving the Card Feeding Errors
Symptom: Two or more cards feed at the same time or the cards will not feed at all.
Step Procedure
1 Clean the Input Roller.
a. Open the Printer's top covers and remove all cards, Print Ribbons and
overlaminate from the Printer.
b. Leave the Printer power ON and the top covers open throughout this
procedure. (Note: The card cleaning cartridge can also remain within the
Printer during this cleaning process.)
c. Use a cleaning card from the Printer Cleaning Kit and remove its adhesive
backing paper.
d. Insert the cleaning card into the card Hopper, above the card input tray, as
normally done on any other type of card.

Verify that the shortest non-adhesive end of the cleaning card enters
the Printer first and that the sticky side is facing UPWARD.

Ensure the card was not inserted with the sticky side facing downward
because then it would stick to the card input tray and not feed properly.
e. Run a self-test by following these steps.
1. Unplug power from the Printer.
2. While holding down the Pause / Resume button, reapply power.
3. Release the Pause / Resume button once the self-test has begun.
4. The cleaning card will feed into the Printer.
5. An error will be displayed when feeding the card.
6. Remove the cleaning card.
7. Reset the Printer by unplugging the power and reapplying.
Continued on the next page