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Clearing paper jams – FUJITSU fi-5110EOX2 User Manual

Page 19

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ScanSnap fi-5110EOX2 Getting Started | 15

In the folder C:

\

Windows

\

Inf have been deleted. If this is not the case, please remove also these two files.

HINT

Please note, that the folder C:

\Windows\Inf may be hidden. To confirm the above given two files and

remove them, please select from the menu bar of the [Explorer] - [Tools] - [Folder Options...] and select
then the [View] tab. In this tab, please check if the checkbox of [Show hidden files and folders] under
[Hidden files and folders] is marked. After marking this checkbox and applying the setting, the hidden
C:

\Windows\Inf folder becomes visible and you can check if the fi5110e.INT and fi5110e.PNF files are

existing. If they do, please remove them.

- After removing the above given folders (files), restart your computer with ScanSnap disconnected.

- Reinstall ScanSnap Manager and restart.

*3) To confirm whether the scanner is connected with USB1.1 or USB2.0, right-click ScanSnap icon on the task and select [Help] -

[About ScanSnap Manager], then click [Detail] button on [Version Information] window. [USB type] is displayed in [Scanner
information].

*4) "Multi-feed" is a phenomenon when two or more sheets of paper are fed simultaneously into the scanner.

* Visit our Web site for your reference. Other useful information will be posted on the FAQ corner at the following Web

site.

http://scansnap.fujitsu.com

4.2. Clearing Paper Jams

1.

Open the ADF while pulling the Cover open lever.

2.

Remove the jammed document.

3.

Close the ADF cover.

Ö

You should hear the ADF cover click into position when it returns to its original position.

Cover open lever

ADF cover

Click!