FUJITSU fi-5110EOXM User Manual
Page 90

74
The scanning speed is 
very slow.
Does your computer satisfy 
the recommended system 
requirements?
Confirm the system requirements in " Before 
Installing ScanSnap" (page 6).
Scanning speed will be slower whenever the 
recommended CPU and memory 
requirements are not met.
If this is the case, at [Scanning] - [Option...] in 
the "Scan and Save Settings" window, clear 
the checkbox of the following to increase the 
scanning speed.
•
Allow automatic image deskew
Is USB 1.1 being used?
Note: In the case USB 1.1, it 
can be very slow when a 
large amount of data is 
transferred.
If your PC has an USB 2.0 port, connect the 
scanner to this port. (If using a USB hub, it 
must also support USB 2.0.) (*1)
Multi-feeds (*2) occur 
frequently. 
Is the Pad ASSY dirty?
Clean the pad following the instructions in "6.3 
Cleaning the Inside of the Scanner" (page 80). 
Is the Pad ASSY worn?
Replace the Pad ASSY following the 
instructions in "7.2 Replacing the Pad ASSY" 
(page 88).
Is the document stack 
thicker than 0.2" (5mm)? 
Reduce the number of sheets in the document 
stack to no more than 0.2" (5mm) thick.
Paper is not fed (stops 
midway).
Is the Pick roller dirty?
Clean the Pick roller following the instructions 
in "6.3 Cleaning the Inside of the Scanner" 
(page 80).
Is the Pick roller worn?
Replace the Pick roller following the 
instructions in "7.3 Replacing the Pick Roller" 
(page 92).
Are there any debris on the 
document feed path?
Remove any debris from the document feed 
path. (Refer to "5.1 Clearing Document Jams" 
(page 70).
The file size of a 
scanned black & white 
image is the same as 
that of a color 
document.
Is the B&W document 
scanned in the color mode?
Select "B&W" at [Color mode:] on the 
[Scanning] tab in the "Scan and Save Set-
tings" window.
The backside of the 
document appears in 
the scanned image 
when scanning a two-
sided document (noise 
of the backside image).
Is the "Setting for text only 
document." checkbox 
cleared at [Option...] on the 
[Scanning] tab in the "Scan 
and Save Settings" 
window?
Select the "Setting for text only document." 
checkbox. (Available only in color mode).
Symptom
Check This Item
Remedy
