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99 troublesho oting, Installation or pc connection issues – FUJITSU fi-4530C User Manual

Page 105

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5.3 Items to check before contacting the agent where you bought the scanner

fi-4530C Image Scanner Operator’s Guide

99

TROUBLESHO

OTING

5

Installation or PC connection issues

• Trouble of connection to your PC

• Feed system trouble

• Imaging system trouble

• Others

Item

Findings

OS

Displayed error message

Interface

(Example) SCSI interface

Interface controllers

(Example) made by Adaptec SCSI Card
2940AU

Item

Findings

Document type

Main purpose of use

Last cleaning date

Last consumables replacement
date

Operator panel status at trouble

Item

Findings

Type and version of scanner
driver

Type of interface controller

(Example) made by Adaptec SCSI Card
2940AU

OS (Windows

®

)

Application software

(Example) ScandAll 21, Acrobat

Item

Findings

Can both the original document
and the scanned image be sent to
us by e-mail or Fax?