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Technical support, Before you contact hp, Hp contact information – HP R1500 User Manual

Page 37

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Technical support 37

Technical support

In this section

Before you contact HP............................................................................................................................. 37
HP contact information.........................................................................................................
................... 37

Before you contact HP

Be sure to have the following information available before you call HP:

Technical support registration number (if applicable)

Product serial number

Product model name and number

Applicable error messages

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

In the United States, refer to the HP US service locator webpage
(

http://www.hp.com/service_locator

).

In other locations, refer to the HP website (

http://www.hp.com

).

For HP technical support:

In North America:

Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored.

If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (

http://www.hp.com

).

Outside North America, call the nearest HP Technical Support Phone Center. For telephone numbers
for worldwide Technical Support Centers, refer to the HP website (

http://www.hp.com

).