Datacard Group RL90 - Manual (Page 58)

Printer error recovery
52 RP90 Plus E and RL90 User Guide
Printer error recovery
The printer’s LCD panel background color changes to red when the printer
has an error. The LCD panel displays text that describes the error.
Hopper jam
If a card jams in the card hopper
section, “Jam (Hopper)” is displayed
on the LCD panel. To remove the
jammed card:
1 Pull the card hopper out and
lift it slightly to remove it.
2 Remove the jammed cards:
— If you can reach the
jammed card, pull it out.
— If you cannot reach the
jammed card:
— Pull the cleaning roller
module out slightly.
— Turn the knob on the
right-hand side of the
cleaning roller module
clockwise to drop the
jammed card. Remove
the fallen card.
— Push the cleaning roller
module back into
position.
3 Replace and close the card
hopper.
4 Press the RESET and then
the ENTER key to initialize the
printer.