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18 fault finding – Glow-worm Xtramax User Manual

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18 Fault Finding

9526

• CHECK THE SAFETY ELECTRIC VALVE

17

NETWORK VOLTAGE

TOO LOW

• CHECK THE SAFETY ELECTRIC VALVE

16

GAS LEAK THROUGH THE

SAFETY ELECTRIC VALVES

• MOTOR CONNECTION OR MOTOR FAILURE.

15

STEP MOTOR FAILURE

CODE

CHECK

DISPLAY SYMBOL

TO AID FAULT FINDING REFER TO DIAGRAMS 5.1 and 19.1.

00

NO FAULT

02

THIS SYMBOL IS NOT INSTANTANEOUS BUT IF IT APPEARS
AFTER 40 SECONDS, CHECK
• THE FLUE SYSTEM FOR A BLOCKAGE, EXCESS LENGTH.
• CHECK THE AIR PRESSURE SWITCH.
• CHECK THE ELECTRICAL CONNECTIONS.

• PUMP BLOCKED OR ITS CONDENSER OUT OF SERVICE.
• ISOLATING COCKS CLOSED ON JIG.
• DEFECTIVE OVERHEAT THERMOSTAT.
• BLEED OUT AIR.
• CHECK THE ELECTRICAL CONNECTIONS.

• SENSOR IN SHORT CIRCUIT OR HAS ISOLATION FAULT.
• CHECK THE ELECTRICAL CONNECTIONS.

THIS FAULT MAY BE INTERMITTENT.
• SWITCH (OFF), WAIT APPROXIMATLEY 5 SECONDS, SWITCH (ON).
• IF FAULT PERSISTS. REPLACE MAIN CONTROL BOARD (PCB).

THIS FAULT MAY BE OCCASIONAL AND CAUSED BY
ELECTROMAGNETIC INTERFERENCE, OTHERWISE
• CHECK THE MAIN CONTROL BOARD (PCB).

THERE IS DEMAND BY THE ROOM TEMPERATURE THERMOSTAT.
• CHECK THE CONNECTIONS.
IF FAULT PERSISTS, REPLACE MAIN CONTROL BOARD (PCB).

• CHECK HEATING THERMISTOR (MAY BE UNCLIPPED) OR
THREE WAY VALVE FAULTY.
• FAULTY PUMP.
• LOW HEATING FLOW RATE.

• INTERFACE MAY BE DAMP. DRY IT OUT OR REPLACE.

04

IF THE BURNER LIGHTS AND GOES OUT AFTER 7 SECONDS.
• CHECK THE ELECTRODE AND ITS CORRECT CONNECTION.
• CHECK IGNITION.
• CHECK THERE IS MORE THAN 40V BETWEEN LIVE AND EARTH.

IF THE BURNER DOES NOT LIGHT, CHECK .
• THE GAS TAP ON THE INSTALLATION IS OPEN.
• THE GAS CONTROL VALVE.
• CHECK THE IGNITON.

IF NO SPARK IS PRESENT THEN
• CHECK THE IGNITER AND CONNECTIONS

• CIRCUITS OPEN OR SHORT CIRCUIT.
• CHECK RESISTANCE OF THE THERMISTOR. (12500 ohms AT
20
°C. 1750 ohms AT 70°C).
• UNCLIP THE THERMISTOR FROM THE PIPE, IF THE BOILER
RE-LIGHTS WHEN THE THERMISTOR IS OPEN CIRCUIT.
REPLACE THE THERMISTOR.

05

06

07

08

09

12

13

14

20

TYPE OF FAULT

NO FAULT

AIR FLOW SAFETY

NO IGNITION

Note: MAX. IGNITION TIME

= 7 SECONDS

OVERHEATING

LOOP

HEATING THERMISTOR

ON FLOW PIPE

DOMESTIC THERMISTOR

ON DHW PIPE

TEMPERATURE ON

STORAGE VESSEL

LOSS OF WATER

PRESSURE SENSOR.

USER INTERFACE

MAIN CONTROL BOARD

(PCB)

TEMPERATURE LIMITER.

CONTROLLED BY THE

HEATING THERMISTOR

ON FLOW PIPE.

COMMUNICATION FAULT

NO HEATING

WATER NOT HOT ENOUGH,

OR UNEVEN FLOW FROM

TAP. THERE IS A

HOT WATER DEMAND.

• CHECK THAT CONTACT 1 IS ON 1. OR MEASURE A RESISTANCE
< 10 ohms BETWEEN B5.1 AND B5.2.
• CHECK ROOM THERMOSTAT CONNECTIONS OR MEASURE A
RESISTANCE < 50 ohms BETWEEN B3.1 AND B3.2.

NO HEATING.

NO DISPLAY OF

RADIATOR SYMBOL.

• CHECK THREE WAY VALVE.
• CHECK THREE WAY VALVE MOTOR (SWITCHING).
• CHECK THE DIRECTION OF CLIP
ON THREE WAY VALVE (READABILITY OF SYMBOL).

• MEASURE THE MICROFAST RESISTANCE = 1000 ohms
BETWEEN H4.1 AND H4.3.

WATER NOT HOT ENOUGH,

OR UNEVEN FLOW FROM

TAP. NO DISPLAY OF

TAP SYMBOL.

• READ THE VALUE OF FLOW RATE DETECTOR ON CODE 07 OF
INFO MENU. IT WILL READ HOT WATER OUTPUT (L/MIN.)(x10)
VALID RANGE 00,,,199 NOTE: DIVIDE THE VALUE BY 10.
IF = 0 THE DETECTOR IS BLOCKED OR THE
MAIN CONTROL BOARD (PCB) HAS FAILED.

THE BURNER COMES ON

WHEN COLD WATER

IS DRAWN OFF.

• CHECK THAT THE HOT WATER CIRCUIT HAS BEEN BLED
PROPERLY (ANY AIR BUFFER MAY ACTIVATE THE FLOW RATE
DETECTOR WHEN THE TAPS ARE TURNED ON).

O

K

R

OTHER FAULTS NOT DISPLAYED BY FAULT CODE

• PERFORM WATER TOPPING - UP

21

LACK OF WATER IN PRIMARY

CIRCUIT