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Group setup – AltiGen MAXCS 7.0 AltiConsole User Manual

Page 39

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AltiConsole Manual 35

Outside phone numbers must include all necessary digits such as trunk
access code, long distance prefix, area code, and so on.

To remove numbers:

To delete one number, select the number in the Speed Call List tab,
click the Remove button and confirm your decision.

To delete all the numbers—that is, to clear the list—click the
Remove All button and confirm your decision.

Group Setup

If you are a member of a hunt group/workgroup or of multiple groups, you
can specify which groups to monitor, and whether AltiConsole should
notify you when calls come into a monitored group’s queue.

Note: The Group tab is displayed only if you selected the “Monitor

group call queue” option at login.

To specify group call queues to monitor:

In the Available for Monitoring list, highlight the group number whose
queue you want to monitor and click Add (or Add All for all group
numbers). Groups you add are placed in the Monitor List.