AltiGen MAXCS 7.0 AltiConsole - Manual (Page 17)

AltiConsole Manual 13
• Error [a solid red dot]—there is an error, usually with regard to the
dialed number. You must hang up to clear this status.
• Hold [a solid red dot]—a call placed on hold by pressing the Hold
button.
• Hold Pending [a red circle]—a call placed on “temporary” hold by
pressing the flash key from the phoneset.
• Idle [a solid green dot]—an extension with no current activity and
available to make or receive calls.
• In Use [a solid red dot]
• an extension that is busy or in an intermediate state (for example,
during a transfer).
• an extension connected to a trunk that is not ready to serve.
• Park [a solid red dot]—a call that is parked, being parked or is in a
Multiple Call Waiting queue.
• Proceeding [a solid red dot]—an extension setting up (dialing) a call.
• Ringing [a solid red dot]—an incoming call that is not yet answered.
• Voice Answer [a solid red dot]—a call transferred to or in an
extension’s voice mailbox.
Activity States
The states displayed in the Activity column in the BLF and ALL tabs
correspond to the Activity settings configured in MaxAdministrator.
The first six activity codes are pre-configured as follows:
1 - System (uses system greeting)
2 - Personal (uses personal greeting)
3 - Meeting
4 - Away from desk
5 - Business Travel
6 - Personal Time Off
The remaining three activity codes (7, 8, 9) can be customized by the
system administrator. When the extension user selects an activity, the name
of the activity is displayed in AltiConsole.