AltiGen MAXCS 7.0 AltiConsole - Manual (Page 22)

18 AltiConsole Manual
Dialing
In the AltiConsole main window, you can dial as follows:
1. Type a number using the keyboard number keys or the numeric
keypad, or click numbers on the dial pad, or select a number in one of
the view panels (BLF, ALL, or Speed).
2. Click the Dial button, or press Alt+d or the Enter key on the keyboard.
The Double-Click Shortcut
If you’re calling a number in one of the view panels (BLF, ALL, or Speed),
just double-click the number.
If the call is to an outside number, enter the entire phone number, including
the trunk access code and area code if necessary.
Answering Calls
You can answer a call simply by picking up the receiver. Use the Answer
button or double-click to answer calls without picking up the phone. (You
cannot answer a hunt group call using AltiConsole.)
Answering Calls without Using the Phone Hand Set
If it isn’t already enabled, turn on the Hands Free Manual Answer Mode as
discussed in “Hands Free Handling” on page 17.
• When you get a ring, click the Answer button or press Alt+a on the
keyboard or the + key on the numeric keypad to answer the call
through the speaker phone or headset.
• To answer a call with the Ringing status in the Active Calls list,
double-click it.
Answering Calls when You’re Already Connected
If you take a Ringing call in the Active Calls list by double-clicking it while
you are already connected to a call, that call is placed on hold while you
connect to the new call.