Inter-Tel INT4000 - Manual (Page 80)

68 INT4000 Cordless Telephone User Guide
T
ROUBLESHOOTING
If your INT4000 is not performing to your expectations, please try the steps included
in the table below. If you are still unable to resolve the problems, contact your System
Administrator.
NOTE: Do not attempt to service this unit yourself. All service must be done by quali-
fied service personnel.
PROBLEM POSSIBLE SOLUTIONS
Charge light will not come
on when handset is placed
in the charger unit.
•
Make sure the AC adapter is plugged into the charger unit and
wall outlet.
• Make sure the handset is properly seated in the charger unit.
•
Make sure the battery pack is properly placed in the handset.
• Make sure the charging contacts on the handset and charger
unit are clean.
Conversation is interrupted
frequently.
•
Make sure that the base unit antenna is fully vertical.
•
Move closer to the base unit.
• Check for the LOW BAT warning.
Warning tone is heard and
NO SERVICE message is
displayed. Move closer to the base unit.
The handset does not ring.
•
Make sure the Ringer switch is in the ON position.
•
Battery may be weak. Charge the battery pack for five hours.
• Make sure the base unit antenna is fully vertical.
•
Move the handset closer to the base unit.