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Fujitsu Siemens Computers LifeBook A6210 User Manual

Page 87

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87 - Troubleshooting

7

If the problem has not been resolved, refer to the Troubleshooting Table that follows, for more detailed
troubleshooting information.

8

If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support
representative:

Toll free: 1-800-8Fujitsu (1-800-838-5487)

E-mail: [email protected]

Web site: http://www.computers.us.fujitsu.com/support.

Before you place the call, you should have the following information ready so that the customer support
representative can provide you with the fastest possible solution:

Product name

Product configuration number

Product serial number

Purchase date

Conditions under which the problem occurred

Any error messages that have occurred

Type of device connected, if any

See the Configuration Label on the bottom of your notebook for configuration and serial numbers.

I

F

YOU

KEEP

NOTES

ABOUT

WHAT

YOU

HAVE

TRIED

,

YOUR

SUPPORT

REPRESENTATIVE

MAY

BE

ABLE

TO

HELP

YOU

MORE

QUICKLY

BY

GIVING

ADDITIONAL

SUGGESTIONS

OVER

THE

PHONE

.