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Hughes Satellite IP Modem R-BGAN User Manual

Page 62

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Number and Description

Cause

Solution

ID/Password and try again.

correct and the problem continues,
contact your Service Provider.

123

Network connection

failure - Requested QoS
rejected by network. Please
modify parameters and try
again.

Network connection failure
because the requested QoS
was rejected by the
Network.

Modify the QoS settings and try again.
If the problem continues, set all QoS
settings to the default values and try
again. If the problem continues with

the default values, contact your
Service Provider.

124

Network connection

failure - Invalid transaction
id. Reacquiring
connection…

Network connection failure
due to invalid transaction ID

If the problem continues, contact your
Service Provider.

125

Network connection

failure – Unknown Session
Manager error. Reacquiring
connection…

Network connection failure

due to unknown session
manager error.

If the problem continues, contact your
Service Provider.

126

Network access

blocked - UT will attempt to
reacquire connection.

Network connection failure

because network access is
blocked.

Network access is blocked. The

network will send the Modem a timer
value, and the Modem will attempt to
connect again when the timer is
complete. If the problem continues,
contact your Service Provider.

127

Network access

blocked – Radio priority is

less than threshold. UT will
attempt to reacquire
connection.

Network access is blocked
due to the user’s priority.

You are blocked from Network access

due to your network priority. If the
problem continues, contact your
Service Provider.

128

GPS fix is too old.

Modem will attempt to
reacquire connection after
receiving a new GPS fix.

Notification of a GPS fix

during or after Network
connection procedure.

A new GPS fix is sent to the network

that is more current than the one sent
when the connection was acquired.
The Modem will reacquire the
connection. If the problem continues
and a new connection cannot be
made, contact your Service Provider.

129

Network access

blocked - GPS location may

be too old. If condition does
not clear, please obtain a
new GPS location.

GPS fix may be too old.

Verify that the Modem has an open
view of the sky to get a GPS fix. If the
problem continues, contact your
Service Provider.

134

Network service is not

available - Invalid position

Connection failure due to
invalid GPS information for

Verify that the Modem has an open
view of the sky to get a current GPS fix.

R-BGAN Satellite IP Modem User Manual

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