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Flowchart 2.18-nonfunctioning keyboard, Flowchart 2.18—nonfunctioning keyboard –29, Flowchart 2.18—nonfunctioning keyboard – HP zx5000 User Manual

Page 63: Flowchart, 18—nonfunctioning, Keyboard, Yn y n

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Troubleshooting

Maintenance and Service Guide

2–29

Flowchart 2.18—Nonfunctioning Keyboard

Y

N

OK?

Keyboard

not operating

properly.

External

device

works?

Replace

system

board.

Replace

system

board.

Connect notebook

to good external

keyboard.

Reseat internal

keyboard

connector

(if applicable).

Replace internal

keyboard or cable.

OK?

Y

N

Y

N

Done

Done