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HP zx5000 User Manual

Page 3

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Maintenance and Service Guide

iii

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
1.2 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.3 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.4 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–28

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–2

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–3
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–4
Selecting from the Security Menu . . . . . . . . . . . . . . 2–5
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–6

2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–8

Obtaining, Saving or Printing Configuration

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Obtaining, Saving or Printing
Diagnostic Test Information . . . . . . . . . . . . . . . . . . . 2–9

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–11

Flowchart 2.1—Initial Troubleshooting . . . . . . . . . 2–12
Flowchart 2.2—No Power, Part 1. . . . . . . . . . . . . . 2–13
Flowchart 2.3—No Power, Part 2. . . . . . . . . . . . . . 2–14
Flowchart 2.4—No Power, Part 3. . . . . . . . . . . . . . 2–15
Flowchart 2.5—No Power, Part 4. . . . . . . . . . . . . . 2–16
Flowchart 2.6—No Video, Part 1 . . . . . . . . . . . . . . 2–17