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HP zx5000 User Manual

Page 43

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Troubleshooting

Maintenance and Service Guide

2–9

Obtaining, Saving or Printing
Diagnostic Test Information

1. Access Diagnostics for Windows by selecting Start >

Settings

> Control Panel > Diagnostics for Windows.

2. Select the Test tab.

3. In the scroll box, select the category or device you want

to test.

4. Select a test type:

Quick Test—Runs a quick, general test on each device
in a selected category.

Complete Test—Performs maximum testing on each
device in a selected category.

Custom Test—Performs maximum testing on a selected
device.

To run all tests for your selected device, select the
Check All button.

To run only the tests you select, select the Uncheck
All
button, and then select the check box for each test
you want to run.

5. Select a test mode:

Interactive Mode—Provides maximum control over
the testing process. You determine whether the test was
passed or failed. You might be prompted to insert or
remove devices.

Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.