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HP Photosmart 7700 User Manual

Page 51

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basics guide

troubleshooting

47

The printer does not print new

photos on the memory card.

There are no new photos on

the memory card or the photos

have already been printed

from the printer’s control

panel. For more information,

see print new photos on

page 32.

Select and print the desired

photos. For more information,

see decide which photos to

print or to send via e-mail on

page 26.

Photo paper does not feed into

the printer correctly.

If you are trying to print on 4 x

6 inch (10 x 15 cm) paper,

Hagaki cards, or L-size cards,

the photo tray may not be

engaged.

Engage the photo tray by

gently pushing the photo tray

slider towards the printer.

The photo paper guides may

not be adjusted correctly.

Make sure that the photo

paper width guide and the

photo paper length guide

fit

close to the edges of the paper

without bending the paper.

Your printer may be in an

extremely high or low humidity

environment.

Try the following:
• Insert the photo paper as

far as it will go into the

photo tray.

• Load one sheet of photo

paper at a time.

The photo paper may be

curled.

If the photo paper is curled,

place the paper in a plastic

bag and gently bend it the

opposite direction of the curl

until the paper lies flat. If the

problem persists, use photo

paper that is not curled.

Problem

Possible cause

Solution