HP AMS DL320 - Manual (Page 65)

Troubleshooting 65
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible Causes:
• Corrupted operating system
• Hard drive subsystem problem
Item Refer to
1 HP ROM-Based Setup Utility User Guide
(
http://www.hp.com/servers/smartstart )
2 "POST problems flowchart (on page 62 )"
3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(
http://www.hp.com/support ).
• Controller documentation
4 "HP Insight Diagnostics (on page 50 )"
5 • "Loose connections (on page 57 )"
• "CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (
http://www.hp.com/support ).
• Controller documentation
6 Server user guide or setup and installation guide, located on the
Documentation CD or the HP website
(
http://www.hp.com/products/servers/platforms )
7 • "Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (
http://www.hp.com/support ).
• "Contacting HP technical support or an authorized reseller" in the HP
ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(
http://www.hp.com/support ).
8 • "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(
http://www.hp.com/support ).
• Server maintenance and service guide, located on the
Documentation CD or the HP website
(
http://www.hp.com/products/servers/platforms )
9 "General diagnosis flowchart (on page 59 )"