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Post problems flowchart – HP DL385 User Manual

Page 99

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Troubleshooting 99

POST problems flowchart

Symptoms:

Server does not complete POST

NOTE: The server has completed POST when the system attempts to access the boot device.

Server completes POST with errors

Possible problems:

Improperly seated or faulty internal component

Faulty KVM device

Faulty video device

Item Refer

to

1

"POST error messages and beep codes (on page

104

)"

2

"Video problems" in the HP ProLiant Servers Troubleshooting Guide

located on the Documentation CD or on the HP website

(

http://www.hp.com/support

)

3

KVM or iLO documentation

4

"Loose connections (on page

92

)"

5

"Symptom information (on page

91

)"

6

Server maintenance and service guide, located on the Documentation

CD or the HP website (

http://www.hp.com/products/servers/platforms

)

7

"Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or on the HP website

(

http://www.hp.com/support

)

8

"General memory problems are occurring" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the HP

website (

http://www.hp.com/support

)

9

"Hardware problems" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or on the HP website

(

http://www.hp.com/support

)

Server maintenance and service guide, located on the

Documentation CD or the HP website

(

http://www.hp.com/products/servers/platforms

)

10

"Server information you need" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (

http://www.hp.com/support

)

"Operating system information you need" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (

http://www.hp.com/support

)

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