Product support, Preparing to call technical support – HP L7016t 15.6" Retail Multi-Touch TN Monitor User Manual
Page 27
Product support
For additional information on using your monitor, go t
. Select the appropriate
support category from the Search all support list, and then enter your model in the search window and click
the search button.
NOTE:
The monitor user guide, reference material, and drivers are available at
Here you can:
●
Chat online with an HP technician
NOTE:
When support chat is not available in a particular language, it is available in English.
●
Locate an HP service center
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
Product support
21
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