Dell C2723H 27" Video Conferencing Monitor - Manual (Page 103)

Troubleshooting
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103
Speaker volume is
low / sounds soft Speaker volume is
low / sounds soft
when speaker option
is DELL C2423H/
C2723H in Sound
setting interface • Increase the speaker volume of DELL
C2423H/C2723H to maximum in the
Sound setting interface.
• Press the Volume Up button to
increase the speaker volume of DELL
C2423H/C2723H.
• If you select DELL C2423H/C2723H
audio path, please ensure that the
Echo Cancelling Speakerphone
(C2423H/C2723H) volume is set to
medium or high. Else, the DELL
C2423H/C2723H maximum volume
may sound soft because it is limited
by the Echo Cancelling
Speakerphone (C2423H/C2723H)
volume. For example, when the Echo
Cancelling Speakerphone (C2423H/
C2723H) volume is at 50%, and the
DELL C2423H/C2723H volume is set
to 100%, the DELL C2423H/C2723H
will have the same sound level as the
former.
Webcam is not
detected Webcam is not
detected in the
Windows Device
Manager • Ensure that the USB upstream cable
is connected between the monitor
and the computer or notebook.
• Reconnect the USB upstream cable
to the computer or notebook.
Webcam cannot
connect / Webcam
disconnected Could not detect
Monitor camera /
Could not switch
back to the PC
camera • Reset the monitor to Factory
Settings.
• Turn Off the monitor, unplug the
monitor power cord, replug it, and
then turn On the monitor.
• Select the Monitor camera again in
the Camera / Video setting of your
UC conference application.