Epson PictureMate PM-400 Personal Photo Lab - Manual (Page 147)

Uninstalling Printing Software - Windows
Uninstalling Product Software - OS X
Parent topic: Solving Problems
Uninstalling Printing Software - Windows
You can uninstall and then re-install your printer software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 8.x : Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features . Select the uninstall option for your Epson product, then select Uninstall/Change .
Note: If you see a User Account Control window, click Yes or Continue .
In the next window, select your product, if necessary, and click OK . Then follow any on-screen
instructions.
• Windows (other versions) : Click or Start , and select All Programs or Programs . Select
Epson , select your product, then click EPSON Printer Software Uninstall .
Note: If you see a User Account Control window, click Yes or Continue .
In the next window, select your product, if necessary, and click OK . Then follow any on-screen
instructions.
4. Restart your computer, then re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - OS X
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
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