Cannot start epson scan 2 – Epson DS-32000 Large-Format Document Scanner User Manual

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• Make sure the

power light stops flashing, indicating that the scanner is ready to scan.

Parent topic:

Solving Scanning Problems

Cannot Start Epson Scan 2

If you cannot start Epson Scan 2, try these solutions:

• Be sure to use the USB cable that came with the scanner.

• Make sure your scanner is turned on and any interface cables are securely connected at both ends.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart Epson Scan 2.

• Connect the scanner directly to the computer. The scanner may not work properly when connected

through a USB hub.

• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.

• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the

Scanner

Source

setting.

• Make sure the

power light stops flashing, indicating that the scanner is ready to scan.

Parent topic:

Solving Scanning Problems

Related tasks

Starting a Scan from a Scanning Program

Cannot Start Document Capture Pro (Windows) or Document Capture (Mac)

If you cannot start Document Capture Pro (Windows) or Document Capture (Mac), try these solutions:

• Make sure Document Capture Pro (Windows) or Document Capture (Mac), Epson Scan 2, and Epson

Event Manager is installed.

• Make sure the correct setting is assigned to the scanner button in Document Capture Pro (Windows)

or Document Capture (Mac).

• Be sure to use the USB cable that came with the scanner.

• Make sure your scanner is turned on and any interface cables are securely connected at both ends.