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Power issues, Check that the scanner has power, Scanner will not turn on – HP ScanJet Pro 2000 s1 User Manual

Page 59: The scanner has paused or shut down

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Power issues

Check that the scanner has power

Scanner will not turn on

The scanner has paused or shut down

Scanner keeps turning off

Check that the scanner has power

The power cable is connected between the scanner and a power outlet.

Ensure that the power cable is securely connected between the scanner and a live electrical outlet.

If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an

outlet and turned on.

Ensure that the scanner is receiving power.

Check that the Power LED on the control panel is on.

If the Power LED is not on, ensure that power is available to the power outlet or surge protector

that the power supply is plugged into.

If power is available to the power outlet or surge protector but the Power LED is still not on, the

power supply might be defective. Go to

www.hp.com/go/sj2000s1

or

www.hp.com/go/sj3000s3

for assistance.

Scanner will not turn on

If the scanner will not turn on after pressing the Power button, check the following:

The scanner might have been unplugged. Check to see that the power supply has not become

disconnected from the scanner or unplugged from the power source.

The power supply might not be working.

Check that the Power LED on the control panel is on.

If the Power LED is not on, ensure that power is available to the power outlet or surge protector

that the power supply is plugged into.

If power is available to the power outlet or surge protector but the Power LED is still not on, the

power supply might be defective. Go to

www.hp.com/go/sj2000s1

or

www.hp.com/go/sj3000s3

for assistance.

The scanner has paused or shut down

If the scanner stops scanning, follow these steps. After each step, start a scan to see if the scanner is

working. If the problem persists, proceed with the next step.

ENWW

Power issues

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