HP ScanJet Enterprise Flow 5000 s4 - Manual (Page 44)

Clean the rollers
Clean the rollers under the following conditions:
● The HP Scanner Tools Utility indicates that cleaning is needed.
● You experience repeated document jams.
● The document feeder does not pull pages through the paper path.
● The scanned images are elongated.
● You frequently scan any of the following types of documents: coated paper, chemically treated
documents such as carbonless paper, documents with a large amount of calcium carbonate, documents
written with or written on with pencil, documents on which the toner has not fused.
To clean the rollers, follow these steps:
1. Press the Power button to turn off the scanner, and then disconnect the USB cable and power supply
from the scanner.
2. Pull forward on the latch to open the document feeder hatch.
36 Chapter 3 Care and maintenance ENWW