PLANET ICA-HM220W - Manual (Page 86)

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D.) Please check log, if FTP upload or Email sending is failed, it will
be logged, and this may give you some clue on how to solve the
problem.
E.) Change the threshold to a more sensitive setting.
I heard strange sound
when I use pan / tilt
function
A.) Please check if anything jams the camera, remove it.
B.) If the camera does not respond to you when you’re trying to use
pan / tilt function, the servo motor inside the camera may dead.
Please return the camera to the dealer of purchase and ask for
help.
Nothing is heard at the
camera side when I use
‘Speak to IPCam’
function
An external speaker is required to playback the voice received at
computer side.