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Troubleshooting – Riello UPS Sentinel Dual (High Power) (3.3 - 10 kVA) User Manual

Page 80

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TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

SOLUTION

THE BUZZER SOUNDS

CONTINUOUSLY AND THE

DISPLAY SHOWS ONE OF

THESE CODES: A54, F50,

F51, F52, F55, L50, L51, L52

THE LOAD APPLIED TO THE

UPS IS TOO HIGH

Reduce the load to within the threshold of 100% (or
user threshold in the case of code A54).

THE DISPLAY SHOWS THE

CODE: A61

BATTERIES SHOULD BE

REPLACED

Replace the battery box.

THE DISPLAY SHOWS THE

CODE: A62

BATTERY BOX NOT

PRESENT OR NOT

CONNECTED

Check that the battery box is inserted and connected
correctly.

THE DISPLAY SHOWS THE

CODE: A63

THE BATTERIES ARE

DISCHARGED; THE UPS IS

WAITING FOR THE

VOLTAGE OF THE

BATTERIES TO GO OVER

THE SET THRESHOLD

Wait for the batteries to recharge or force start-up
manually by keeping the “ON” key pressed for at least 2
sec.

THE BUZZER SOUNDS

CONTINUOUSLY AND THE

DISPLAY SHOWS ONE OF

THESE CODES: F03, F05,

F07, F10, F13, F21, F40, F41,

F42, F43

A MALFUNCTION OF THE

UPS HAS BEEN VERIFIED;

PROBABLY ABOUT TO STOP

If power can be removed from the load, switch the UPS
off and then on again; if the problem should occur
again, contact the support service centre.

THE BUZZER SOUNDS

CONTINUOUSLY AND THE

DISPLAY SHOWS ONE OF

THESE CODES: F04, L04

THE TEMPERATURE OF THE

DISSIPATORS INSIDE THE

UPS IS TOO HIGH

Check that the temperature of the environment where
the UPS is located does not exceed 40°C.

THE BUZZER SOUNDS

CONTINUOUSLY AND THE

DISPLAY SHOWS ONE OF

THESE CODES: F53, L53

A FAULT HAS BEEN

DETECTED ON ONE OR

MORE APPLICATIONS

POWERED BY THE UPS

Disconnect all the applications and reconnect them one
by one to identify the faulty one.

THE BUZZER SOUNDS

CONTINUOUSLY AND THE

DISPLAY SHOWS ONE OF

THESE CODES: F60, L03,

L05, L07, L10, L13, L20,

L21, L40, L41, L42, L43

A UPS MALFUNCTION HAS

BEEN VERIFIED

If power can be removed from the load, switch the UPS
off and then on again; if the problem should occur
again, contact the support service centre.

THE DISPLAY SHOWS ONE

OF THESE CODES: C01,

C02, C03

A REMOTE CONTROL HAS

BEEN ACTIVATED

If this is not required, check the position of the manual
bypass switch or the status of the control inputs of any
optional contacts card.
Check the closing of the R.E.P.O. contact at the back of
the UPS.