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Where to get help, Epson technical support – Epson 1200 User Manual

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4. Click the

Remove

button on the bottom of the screen.

5. Follow the instructions on the screen to uninstall the printer software. Then

restart your Macintosh.

6. To reinstall your software, see the Start Here card.

Where To Get Help

If you need help with your printer or its software, see the contact information in the
next section. For help with any of the bonus applications on the EPSON CD-ROM,
see “Bonus Software Technical Support” on page 48 for contact information.

EPSON Technical Support

EPSON provides technical assistance through electronic support services and
automated telephone services 24 hours a day. The following tables list the contact
information:

Electronic support services

Service

Access

World Wide Web

From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.

EPSON Internet FTP
Site

If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your
e-mail address as the password.

EPSON Forum on
CompuServe

®

Members of CompuServe can type GO EPSON at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call (800) 848-8199
and ask for representative #529.