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An undefined error occurs (macintosh only) – Epson AcuLaser C9200 Series User Manual

Page 213

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Cause

What to do

For Macintosh users only

The Data Format setting in the printer’s Properties is not
set to ASCII.

The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the Data Format
setting, which is accessed by clicking Print from the File menu, is
set to ASCII.

The printer does not print normally via the network interface

Cause

What to do

For Windows users only

The Data Format setting is different from the data format
setting specified in the application.

If the file is created in an application that allows you to change
the data format or encoding, such as Photoshop, make sure that
the setting in the application matches that in the printer driver.

For Windows users only

The computer is connected to the network using
AppleTalk in a Windows 2000 environment, and the
Send CTRL+D Before Each Job or Send CTRL+D After
Each Job
setting on the Device Settings sheet of the
printer’s Properties dialog box is set to Yes.

Make sure that both the Send CTRL+D Before Each Job and
Send CTRL+D After Each Job settings are set to No.

For Windows users only

The print data is too large.

Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).

When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 97 for details.

For Windows users only

Printing cannot be performed using the network
interface.

Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).

When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 97 for details.

An undefined error occurs (Macintosh only)

Cause

What to do

The version of the Mac OS that you are using is
unsupported.

This printer’s driver can only be used on Macintosh computers
running Mac OS X version 10.3.9 or later.

EPSON AcuLaser C9200 Series User's Guide

Troubleshooting 213