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Macintosh, Where to get help, Epson technical support – Epson Ultra Hi-Definition Photo Printer R260 User Manual

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66

Solving Problems

Macintosh

1. Quit all running applications.

2. Insert the Epson printer software CD-ROM into your Macintosh.

3. Open the

Epson

CD-ROM desktop icon.

4. Double-click the

English

folder, then double-click the

OSX

folder.

Note:
You may have to scroll down to see these folders.

5. Double-click the

Installer

icon.

Note:
If the Authenticate dialog box appears, enter your password or phrase and click
OK.

6. When the Installer window appears, select

Uninstall

from the pop-up menu

in the upper left and click

Uninstall

.

7. Follow the on-screen instructions to uninstall the printer software.

Note:
If the name of your printer remains in the Print Center or Printer Setup Utility,
select it from Printer List and click Delete.

8. Restart your Macintosh, then see the Start Here sheet to reinstall your

software.

Where To Get Help

Epson Technical Support

Epson provides these technical support services:

Internet Support
Visit Epson’s support website at http://support.epson.com and select your
product for solutions to common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with your
questions.