Enviro Kodiak 1200 Insert - Manual (Page 52)

Warranty
5. If Sherwood Industries Ltd. determines that the stove needs to be returned to Sherwood Industries
Ltd. for repair, the customer has the responsibility and the expense of removing it from their home
and shipping it to Sherwood Industries Ltd. If the problem is covered by the Warranty, Sherwood
Industries Ltd. will replace the item at their discretion and the customer will be responsible for return
shipping and re-installation in their home.
6. If the problem is not covered by the Limited Warranty, the customer will be responsible for all repair
costs, as well as all storage, shipping and the cost of removing and re-installing the stove.
If you are not satisfied with the service provided by the Enviro dealer, write to Sherwood Industries Ltd.
at the address listed on the last page of the Owner’s Manual. Include the date you bought the product
and a description of the problem.
Exclusions and Limitations:
1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint.
2. This Warranty does not cover gasket material.
3. A qualified installer must install this stove. This Limited Warranty covers defects in materials and
workmanship only if the product has been installed in accordance with local building and fire codes;
in their absence refer to the owner’s manual. If the product is damaged or broken as a result of
any alteration, willful abuse, mishandling, accident, neglect, or misuse of the product, the Limited
Warranty does not apply.
4. The stove must be operated and maintained at all times in accordance with the instructions in the
Owner’s Manual. If the unit shows signs of neglect or misuse, it is not covered under the terms of
this Warranty policy. Performance problems due to operator error will not be covered by the Limited
Warranty policy.
5. As this is a heating appliance, some changes in colour of surface finishes may occur. This is not a flaw
and as such is not covered under this warranty.
6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and
not a defect and, therefore, is not covered under this Limited Warranty.
7. Misuse includes over-firing. This will result if the stove is used in such a way that one or more of the
plates glows red. Over-firing can be identified later by warped plates and paint pigment being burnt
off. Over-firing this appliance can cause serious damage and will nullify the Limited Warranty.
8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove
glass, including but not limited to:
a) Glass that is struck, has surface contaminates or has had harsh or abrasive cleaners used on it.
b) If the door is slammed or is closed while wood in the firebox is protruding out the stove opening thus
striking the glass.
9. This warranty does not cover products made or provided by other manufacturers and used in
conjunction with the operation of this stove without prior authorization from Sherwood Industries Ltd.
The use of such products may nullify the Limited Warranty on this stove. If unsure as to the extent of
this Limited Warranty, contact your authorized Enviro dealer before installation.
10. Sherwood Industries Ltd. will not be responsible for inadequate performance caused by environmental
conditions.
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