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3 pc does not recognise the device – KACO Powador-piccoLOG User Manual

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Installation and Start-up

Page 18

Operating manual Powador-piccoLOG_EN

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Figure 6: USB port (1)

5.9.3 PC does not recognise the device

The device has been connected to the PC before the software and drivers have

been installed, and is not recognised by the PC. To fix this problem follow these

steps.

Open Device Manager

1. Control Panel
2. System
3. Hardware
4. Device Manager

Installing/Reinstalling device drivers
1. Right-click on piccoLOG under "Other devices" (yellow question mark) .
2. Update drivers

»

Hardware update wizard will open

3. Choose "No, not this time"
4. Choose "Automatically install software"
5. If an error message occurs, click on "Continue installation"

»

Device should no longer appear under "Other devices"