Invotel SX8600 - Manual (Page 6)

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• set the bank switch to bank 1 for day Greeting or Bank 2 for night greeting
• remove the Microphone from MIC IN jack
• connect the recording cord to Audio IN jack
• connect the head set to Audio Out Jack or make a call and place yourself on Hold,
adjust the volume level if needed so you can hear the on hold stuff
• Press and hold the REC button for about 5 seconds till the Green status light turns
OFF, now release the REC button, Green and RED begin turning ON/OFF
continuously to indicate it is ready & waiting for incoming audio [to abort remove
recording cord], now start your audio from your PC etc. Recording starts
automatically, RED stays ON, when audio finished press REC button to stop it.
To Record a new day or night greeting from PC, CD player, etc.
To Record a new transfer message from PC, etc.
Auto Attendant and greetings:
In B setting the device answers the lines then it plays the day greeting (if the device is in Day
Mode) it then takes the call to “On Hold” for up to 20 minutes, blinking the LED lights on the
unit fast to indicate the call is on Hold / waiting for you to take it ( If you prefer not to look at the
LED lights, just estimate how long the greeting takes and pick up the line or connect speakers
to “Audio IN/Ring OUT” jack to hear a simulated BEEP /RING)
If the device is set to Night mode, it does not answer the calls on L1, so the answering
machine or voice mail service can take a message, However it answers L2...L4 with your Night
greeting..e.g. our office is closed please call back etc. You can change these setting and there
are choices for continuously ring back or Beeping via speakers (see P7 for more options)
In A setting the device answers the line and plays the day / night greeting , if it is set to day
mode it then rings the same line again to see if you want to take it or not, if you did not, it takes
the caller to “On hold” automatically playing the on hold messages, at any time you may pick up
the line to talk to the caller. (the call is kept on hold for up to 30 minutes). Every minute the
device rings that line again to remind that you still have a call on Hold, it will also play a short
transfer message each time it is about to ring the line, such as “Your call is Next” or “please
stay on the line while we transfer your call” at the end if you still did not take the call
it will ring it
through that line continuously until the call is answered; you may place the call on Hold for
Music On hold at any time thereafter.
If the device was in Night mode, it just rings the same line continuously after the initial night
greeting until your answering device or voice mail service takes a message.
The day or night greeting messages (each up to 30 seconds long- is a good way to provide the
repeat information like office hours, web site address, etc.)
see the programming section to change the number of rings or to play/record the greetings etc.
Other settings:
If audio activates suddenly in 3 switch settings , your lines may be “too
powerful” Try 1 setting
.
MX9008 / MX9017 Flash Cards
The MX9008 or MX9017 is a Flash card usually pre-recorded with the audio prior to
your installation and it holds the audio all the time even if power is removed. When
the power is restored the play back automatically resumes from the card. This
device is designed for automatic player turn OFF once the flash card is removed, and
automatic turn ON when the flash card is re-inserted. If you had any trouble remove
the power by un plugging the AC adapter from the player, Install the new flash card,
then re-apply the power.
Unlike other Flash based cards that compress the audio, voice and audio signals are recorded
directly into solid state memory in the MX9008 card in their natural, un-compressed form,
providing superior quality voice and music
Message Duration : There is a total of 7.5 minutes available for recordings of Bank1
and Bank2 with MX9008 card and 16 minutes with MX9017 card.
BANK Selection: There are 2 Banks in SX8600, BANK1 & BANK2 - one Bank holds
the primary audio file, the other BANK holds the extra audio file(optional) such as
“Holidays”, special events, weekend special sales, promotions, etc. You can switch
from Bank1 to Bank2 or vise versa any time via the BANK selection switch.
To Record /Update your “On Hold” audio please refer to Manual recording in
page P9, this method uses the Audio IN jack for best audio quality
If you still want to record the “on Hold” audio from Microphone that is possible as
follows:
To Record a new On Hold audio via Microphone: (this will erase the current one)
P6
You may pick up the line any time for immediate connection to the caller. If you later place
the call on Hold the music on hold function continues to operate until the call is hanged up.
• set the bank switch to bank 2
• remove the Microphone from MIC IN jack
• connect the recording cord to Audio IN jack
• connect the head set to Audio Out Jack or make a call and place yourself on Hold,
adjust the volume level if needed so you can hear the on hold stuff
• Press and hold the REC button for about 5 seconds till the Green status light turns
OFF, hold it pressed 5 more seconds till Green turns back ON, now release the
REC button, Green and RED begin ON/OFF continuously to indicate it is ready &
waiting for incoming audio [to abort remove recording cord], now start your audio,
RED turns ON, when audio finished press REC button to stop it.
P11
• set the bank switch to bank 1 for “On Hold in bank 1” or bank 2 for “on Hold in Bank 2
• connect the Microphone to MIC IN jack (usually RED color connector)
you may optionally connect the recording cord to Audio IN jack (if you want to record a
back ground music)
• connect the head set to Audio Out Jack or make a call and place yourself on Hold,
adjust the volume level if needed so you can hear the on hold stuff
• Press and release the REC button, Green and RED begin turning ON/OFF
continuously to indicate it is ready to start recording. [to abort remove Mic]
• Press the REC button to start recording your new On Hold audio and begin speaking
into the microphone (you have up to 16 minutes depending on the flash card), press
REC again when you are finished, it will stop recording and will start playback of that
bank continuously. To re-record, press REC start all over. Be sure to remove Mic. &
recording cord (if any) when done.