Invotel SX8200 - Manual

Music-On-Hold Adapter Installation
Two Line
Model # SX8200
Rev 25
• Plug the included AC adapter. (110V AC to 12V AC)
• Confirm that all 2 LED lights on this unit are BLINKING
• Connect “PHONE LINES” jacks to your “Wall” Jacks using the provided cord
• Observe that as you connect the wall jacks the blinking lights turn OFF (on non
existing lines the lights keep blinking and that is OK)
• • • • You may use a splitter (T adapter) at the Wall jack to connect both this device
and the telephone. If you do not have a splitter use the “TELEPHONE” jacks
on this device to plug the telephone (use Telephone “L1/ L2 ” and/or
Telephone “L2 “ to plug your telephone in). Please note that just one
telephone is optionally connected to this device, other telephones remain
connected to their own wall jacks.
• Plug one end of the audio cable into the RCA AUDIO IN jack on the SX8200,
plug the other end of cable into the audio out jack of your audio source such as
the connector on digital player (8 ohm or 600 ohm -preferred), Radio, CD player,
PC sound card speaker output, etc. We recommend you to set the volume on
your audio source to mid level.
(please note some music titles are not royalty-free and you may want to use the royalty-
free music titles to avoid annual licensing payments to ASCAP and BMI for playing those
titles on-hold)
IN L2 L1/ L2 L2 L1/ L2 12VAC
TELEPHONE PHONE LINES 600ma
WALL
JACK PHONE
WALL
JACK PHONE
110 V
AUDIO
TEST
Problems Possible Cause / Solution
P8
Innovative Telecommunication Technology LLC
1112 Montana Ave Suite 250 Santa Monica, CA 90403 USA
Toll-Free: 800-747-0708 Tel: 310-899-0078 Fax: 310-230-5346
®
10. Hold Music activates in
a conference call or
when two phones pick
up at same time • If for any reason the hold music is activated
inadvertently, it can always be deactivated by pressing
the FLASH button in any setting.
• Conference calls can be done a better way: Press
FLASH, you will get a dial-tone now dial the phone
number of the 2
nd party then press FLASH to join the
two calls together.
L1 L2
L2 (if any) L1/ L2
6. MOH works but audio
does not stop when call
is picked up in A1 or A3
settings. • Wire distance to adapter is too long, Centralize the
location of device to be as close as possible to all the
phones. Try the A2 setting.
• If you are re-wiring “daisy chain” wiring works better than
” star” or “home run” or Independent wiring
• Press FLASH button to stop the music.
7. Some Phones work ,
some do not • All your phones need to be similar model for activation
in A1...A3 settings. If you mix different phone models,
Use the B1, B2 settings or Voice Activation in C1,
C2 settings. Refer to pages 4 or 5 for more details.
8. Randomly Hold music
starts to play by it self
or does not activate in
A1, A2 or A3 settings • The call needs to be on Hold min. 2 sec. before you
may pick it up.
• When you hang up, wait 2 seconds before selecting
the same line again.
• Check for extra devices sharing that line like Message
indicator, Answering machine, Alarm system, Modem
etc. Use a “privacy module” between the line and that
extra device to keep them off the line when line is
being used by your phone.
• Set your Alarm system and/or your DSL line to share
FAX line.
• Excessive wiring- Total wire length per line must be
under 500 feet ( Ex: if you have 9 wall jacks -no matter
spare or a phone plugged in- each connected via a
100 foot wire to a common point then your total wire
length is 9 x 100=900 feet )
• Use FLASH button to deactivate music.
9. Audio shuts off or
flickers • Extensive audio volume. Lower the volume to proper
level.
AUDIO
A B C 1 2 3