Invotel SX8600 - Manual (Page 3)

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Notes: Day/Night mode, Auto attendant and Greetings:
Bank1 / Bank2
Bank1 contains the “Holiday Format” and Bank2 contains the “Normal Format” hold
music
(normally switch is in Bank 2 unless you record your flash card differently).
Use the bank switch any time to select between these two productions.
Day Mode / Night Mode: In switch positions A or B in which the device answers the
lines, set to “Day Mode” during day and “Night Mode” during the night as follows:
1) Select Line 1 you will get dial tone
2) Press FLASH you will get dial tone
3) Press FLASH you will get dial tone again
4) Press # you will get a prompt “device is set to Day mode” or “device is
set to Night Mode”
5) Hang up
Day Greeting: This message is heard when the device answers the lines
in “Day Mode” it can be up to 30 seconds.
Night Greeting: This message is heard when the device answers the lines
in “Night Mode” it can be up to 30 seconds.
Transfer Message: This message is heard just before the line is going to
ring again, like “please hold while we transfer your call” it can be up to 4 seconds.
All greetings, messages and the Hold Music are stored on the same Flash card
Examples of typical office use:
If you do not want any greeting stuff just set the switch to C and use the device just
for Music-on-hold function. The other switch is usually in Bank2 for “Normal Format”
Example of a day greeting: “...Thank you for calling XYZ......please hold for a
representative...” to disable the auto attendant, flip the switch to C
(SX8600 does
not answer the calls so your answering machine/service can take a message) , or set the
Mode of operation to Night mode, in this case when the device is in A setting it will
play your “night or after hours greeting.. we are not available at this time please leave
a message then it rings so that your answering machine will take a message; and if
the device is in B setting it does not answer the calls to let your answering take them.
Example of a night greeting: ...our office is now closed... our normal office hours
are...please stay on the line to leave a message... ; set your answering machine or
voice mail service to answer at 2
nd or 3 rd or higher ring so when the device rings the
lines again it can take the message.
Music on hold activation:
activation in Positions 1 or 3 via just Hold
Start with position 1, make or receive a real call, the LED on the SX8600 turns ON
solid, then simply press the button on your telephone, the Music will be
heard to the caller and the LED on the SX8600 will start to BLINK , to return to the
call just re-select that line.
(Be sure to allow 1 or 2 seconds before putting a call on
HOLD). If it did not work hang up and then try it again 2 or 3 times.
Position 3: if after a few tries it is not working hang up and change the switch to
position 3 and try it a few times.
Deactivating hold music manually If for any reason the hold music is activated inadvertently,
it can be deactivated by pressing the button
The following are examples of phones that work in position 2 or 3 via Flash then Hold:
American Venture, ATT 962, ATT 972, Casio any model , Airway 2 line, Airway 4 line,
Panasonic KX-TG 2000B, KX-TG4000B
, KXTG2000, KX-TG2720, KX-TG2730, KX-TG2740,
KXTG4000, KX-TGA200, KXTGA400, KX-TGA420, SBC 410,
List of corded regular phones compatible via Hold Button activation:
Please note: This is a partial list, there are other factors relevant to activation via Hold button in
these settings-see-the trouble shooting section or special setting, If your phone is not on this list
try it any way or use the setting 2 or 3 that works on all phones via Flash then hold.
AT&T: 21070, 262, 272, 412, 422, 4952, 612, 622, 712, 722, 732, 742, 752, 812, 822, 830,
832, 842, 843, 853, 854, 874, 902, 912,922, 944, 945*, 952, 953, 954, 955, 964,
974*,984*, 982, 992, SIGNATURE, FT483 (* rev prior to 11/2006)
Brother Quatro: 412
Bell: 223, 232, 259, 261, 268, 367, 470, 52905, Sonecor 412, 412CID, 4900, BE5200,
BE5300, Techline 420
Bell South 225, 420 (most compatible phones & guaranteed Hold button activation)
[these phones are available at http://www.invotel.com]
GE: 187, 2-9315-A, 2-9318, 2-9435-A -B -C, 2-9436-A, 2-9438-A, 2-9450-A -B -C -D -E -
F, 2-9439-A to -EGL, 2-9451A, 2-9481, 2-9487GE2-A, 2-9488, 2-9638-A, 2-9975, 2-
9488GE2-A
IBM: 412, 412CID, 4900
Northern Telecom: Unity
Phonemate: PMG-4600
Panasonic: KX-T3110 3120 3122 3135 3145 3155 3160 3165 3170 3175 3280 3980-H
3980-R7 3981, KX-TC930, KX-TS20, KX-TS21, KX-TS25, KX-TS27, KX-TS208, VA-8400
Radio Shack: 206, 208, 209, 210, 212, 411, 412, 612, 43-373D, 43-430, 43-642, ET-180,
43-470, ET-184, ET-192, ET-193, 43-622, 43-469 , 1710, 1753
RCA 25403 RCA, 25413, 414,415 RCA-2, all models including cordless portion.
Sony: IT-M804
SBC:
2105, 4000, 225, 420
Southwestern Bell: FT325, FT360, FT365BL FT383, FT412, FT483, FT484
Sprint/Radio Shack: SP-702 / 43-5702, SP-705
TT Systems: 4012, 412, 412CID, 4900, 4300, 5100, 5200, 5300, 7993
Vtech: 4121
1 2 3
FLASH
HOLD
P3
P14
BANK
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