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15 contact, Contact – SMA BEAM-BT-10 User Manual

Page 87

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SMA Solar Technology AG

Contact

User Manual

BeamBT-BEN094911

87

15 Contact

If you have technical problems concerning our products, contact the SMA Service Line. We require
the following information in order to provide you with the necessary assistance:

• Hardware version of the Sunny Beam (see section 7.10.2 )
• Sunny Beam firmware version with Bluetooth (see section 7.10.2 )
• Firmware version of the SMA Bluetooth Piggy-Back in the inverter
• Type and serial number of the inverter

In case you need to send in the Sunny Beam, remove the batteries first.

SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de

SMA Serviceline
Inverters: +49 561 9522 1499
Communication: +49 561 9522 2499
Fax: +49 561 9522 4699
E-Mail: [email protected]