SMA SI 3.0-11 Quick Reference Guide V.4.0 - Manual (Page 29)

SMA Solar Technology AG 8 Contact
Installation Manual - Quick Reference Guide FSS-IS-en-40 29
8 Contact
If you have technical problems with our products, contact the SMA Service Line. We require the following information in
order to provide you with the necessary assistance:
• Displayed error message
• Type, serial number, and firmware version of the Sunny Island inverters
• Type, rated capacity, and nominal voltage of the connected battery
• Type, serial number, firmware version, or software version of the connected communication products
• Type, serial number, and firmware version of the PV inverters
Australia SMA Australia Pty Ltd.
Sydney Toll free for Australia: 1800 SMA AUS
(1800 762 287)
International: +61 2 9491 4200
Belgien/
Belgique/
België
SMA Benelux BVBA/SPRL
Mechelen +32 15 286 730
Brasil Vide España (Espanha)
Česko SMA Central & Eastern Europe s.r.o.
Praha +420 235 010 417
Chile Ver España
Danmark Se Deutschland (Tyskland)
Deutschland SMA Solar Technology AG
Niestetal Medium Power Solutions
Wechselrichter:
Kommunikation:
SMA Online Service Center:
+49 561 9522-1499
+49 561 9522-2499
www.SMA.de/Service
Hybrid Energy Solutions
Sunny Island:
+49 561 9522-399
PV-Diesel Hybridsysteme: +49 561 9522-3199
Power Plant Solutions
Sunny Central:
+49 561 9522-299
España SMA Ibérica Tecnología Solar, S.L.U.
Barcelona Llamada gratuita en España: 900 14 22 22
Internacional:
+34 902 14 24 24
France SMA France S.A.S.
Lyon Medium Power Solutions
Onduleurs :
Communication :
+33 472 09 04 40
+33 472 09 04 41
Hybrid Energy Solutions
Sunny Island :
+33 472 09 04 42
Power Plant Solutions
Sunny Central :
+33 472 09 04 43
India SMA Solar India Pvt. Ltd.
Mumbai +91 22 61713888