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Grass valley product support, Web technical support, Telephone support – Grass Valley K2 Dyno Installation v.2.0 User Manual

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Grass Valley Product Support

To get technical assistance, check on the status of a question, or to report a new issue, contact Grass
Valley Product Support via e-mail, the Web, or by phone or fax.

Web Technical Support

To access support information on the Web, visit the product support Web page on the Grass Valley
Web site. You can download software or find solutions to problems.

World Wide Web:

http://www.grassvalley.com/support/

Technical Support E-mail Address:

[email protected]

Grass Valley Knowledge Base:

http://grassvalley.novosolutions.net/

In the Knowledge Base you can search by topic, search by product, or browse the Table of Contents
to find Frequently Asked Questions (FAQ).

Telephone Support

Use the following information to contact Product Support by phone.

International Support Centers

Our international support centers are available 24 hours a day, 7 days a week.

In country

Toll free

Support Center

+33 1 48 25 20 20

+800 80 80 20 20

France

+1 530 478 4148

+1 800 547 8949

United States

Authorized Local Support Representative

A local support representative may be available in your country. To locate a support center during
normal local business hours, refer to the following list. This list is regularly updated on the website
for Grass Valley Product Support

(

http://www.grassvalley.com/support/contact/phone/

)

After–hours local phone support is also available for warranty and contract customers.

Telephone

Country

Region

+86 10 5883 7575

China

Asia

+852 2531 3058

Hong Kong, Taiwan, Korea,
Macau

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