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Correcting the mime type listed in web.config – Grass Valley iTX SmartClient v.2.6 System Administrator Guide User Manual

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Installing the SmartClient Service

Installing Live Smooth Streaming

To install Live Smooth Streaming of still recording files:

1 Firstly, download IIS Media Services 4.1 64bit from

http://www.microsoft.com/download/en/details.aspx?id=27955

2 Install this on your IIS Server. 

3 Install SmartClient.

If SmartClient is already installed, run the SmartClient Installer from the ITX

Install\PostInstall\SmartClient Installer

folder.

Correcting the MIME type listed in web.config

There is a known issue with installing Live Smooth Streaming after IIS has already been
installed for a standard SmartClient setup. When you attempt to start the Live Smooth
Streaming service from the IIS Manager, it fails to start. This is due to a problem with a MIME
type listed in the

web.config

file.

To fix this problem:

1 Navigate to

C:\inetpub\wwwroot

and open the

web.config

file with notepad.

2 Remove the

line.

3 Restart the service from the IIS Service Manager.

SmartClient Install will then create the new directory structure for the Smooth Streaming
media files to be written to by the Encode service. The files are written to the following
location:

C:\inetpub\media\archives\DEFAULT WEB SITE\LSS\clipname\date and time

created\segment001

This can be reconfigured to a different location, such as a larger storage drive on the IIS
server rather than the system drive. Although a remote location on the network can also be
chosen, it is not recommended that you do this as Live Smooth Streaming has only been
tested using locally attached storage. Please see the section below for details on how to
change the Smooth Stream files’ location.

A number of separate files are created for each recording that are composed of video
(.ismv), audio (.isma), caption data (.ismc) and a metadata header/reference file (ism
extension).

These are combined (or ‘muxed’) when streamed over http to create a single media stream
which can be browsed or annotated as required.

The Smooth Streaming Publishing Point directory contains a pointer file with the same
name as the clip being recorded, which references the actual files detailed above.

Reconfiguring Live Smooth Streaming media files’ storage location.

Note:

Changing this configuration on a live system will cause LSS media

files to be left behind in the

C:\inetpub\media\archives

when Assets

are deleted. These will need to be manually removed.

To change the path where the smooth stream video files are stored:

1 Using Windows Explorer, browse to the current storage path and change its properties

to being unshared.