Ensemble Designs 9455 3G Clean and Quiet Protection Switch - Manual (Page 52)

www.ensembledesigns.com 7435 and 9455 - page 52
Model 7435 and 9455 Clean and Quiet Protection Switches
Troubleshooting
As a troubleshooting aid, reference signal status and presence, as well as power and CPU status can be
easily monitored from the front panel of the 9455/7435 module using the front panel indicators.
Refer to the troubleshooting tips below:
Module is outputting black
• Check the Output setting in the Output menu. If the module cannot find a good signal on
the Primary or the Secondary, it will output consistently timed black. In this situation, both
the Primary and Secondary buttons will be grey and the Switch Position window will report
Int Blk. The most likely cause of this is an incorrectly set Output Format. The Output Format
is set in the Output Menu and must match the format of the Primary and Secondary inputs.
The Input Formats are auto detected and show in the Primary and Secondary Input report
windows in the Input Menu.
Can’t control module
• Check status of CPU Run green LED. Should be blinking slowly and in unison with other
modules if 5030 System Control module is present. If not, try removing the 9455/7435 and
plugging it in again to be sure it is seated properly.
• 5030 System Control module may not be working properly if installed.
Module remote controls are grayed out
• Module is locked or access to module controls is restricted by User Level.
No signal out of module
• Check status of Active LEDs. Primary or Secondary should be lit. If not, check the inputs for
signal presence and quality.
• Check cabling to input of the module.
Please also refer to the technical support section of the Ensemble Designs web site for the latest
information on your equipment at the URL below:
http://www.ensembledesigns.com/support